A1. RM HOME uses premium quality materials including solid wood, pine wood, engineered wood, high-density foam, velvet fabric, leatherette, and chenille upholstery. Every product is crafted to ensure comfort, durability, and long-lasting performance.

A2. Most RM HOME products come in DIY (Do-It-Yourself) assembly condition with easy-to-follow instructions and tools included. However, certain products like recliners or revolving chairs may come pre-assembled for your convenience.

A3. RM HOME provides a standard 1-year warranty on all furniture covering manufacturing defects. Some products also come with extended warranties (e.g., recliner chairs, revolving chairs). Warranty does not cover damages due to misuse, cuts, burns, or normal wear & tear.

A4. Yes, RM HOME offers a 10-Day Easy Return Policy. If the product is damaged, defective, or not as described, you can request a return or replacement. Products must be in original condition with packaging intact.

A5. To maintain the beauty and durability of your furniture:

1. Avoid direct sunlight to prevent fading.
2. Wipe with a soft, damp cloth or vacuum regularly.
3. Do not use harsh chemicals or abrasive cleaners.
4. Fluff cushions occasionally to maintain shape.
5. Use coasters or mats for hot objects to protect surfaces.